TEAMMISSION Villach: a new website with booking tool and dashboardTEAMMISSION Villach: a new website with booking tool and dashboard

If you run an escape room, you know: the real business is the 60 minutes of fun in the room. Everything before and after (enquiries, dates, group sizes, cancellations) mustn't turn into a second full-time job. That's exactly why we built a completely new website for TEAMMISSION in Villach (opens in a new tab), including a booking tool and a dashboard.

The starting point: lots of potential, lots of coordination

TEAMMISSION is right in the middle of Villach on the main square (Hauptplatz), in the Köllpassage. Two classic escape rooms (Doc. Freeman and Magic Chaos), plus several planned VR missions and an outdoor city adventure through Villach. Sounds like a lot, and it is.

As the offering grew, it became clear: the website has to do more than just display information. It has to take bookings, assign time slots, block rooms and keep everything neatly organized in the background, without anyone having to sort emails on the side.

What we built

The website essentially consists of three parts that work together.

1. The new website

Built from scratch, focusing on what the audience really needs: a quick overview of the missions, clear prices based on group size, opening hours, directions. Designed mobile-first, because most bookings come from smartphones, often spontaneously at the weekend.

2. The booking tool

This is where the real magic happens for guests:

• Choose a mission (Doc. Freeman, Magic Chaos, VR or outdoor)
• Pick a date and time; only available slots are shown
• Enter the number of players; the price is calculated automatically
• Enter contact details, done

No phone calls, no follow-up questions, no "Is that slot still free?". If you feel like playing next Saturday at 11 p.m. on a Sunday night, you book right away, and the slot is blocked instantly.

3. The dashboard for the operator

This is the part guests never see, but it changes day-to-day operations. In the dashboard, the TEAMMISSION team sees:

• all bookings at a glance, filtered by day, week or room
• which room is booked when and who made the reservation
• group size, contact details and special requests right next to each booking
• available slots, which can be scheduled, blocked or released as needed
• utilization: which mission is running, when peak times are, where there's still capacity

Instead of maintaining several channels in parallel, there's one single reliable source: the dashboard.

Why it makes a difference day to day

The added value isn't "the website looks modern" (even though it does). The added value is:

• bookings come in around the clock, even when nobody is at the phone
• no double bookings, because the system blocks rooms and times in real time
• fewer follow-up questions, because prices, group sizes and the process are transparent
• all reservations in one place, scheduled with just a few clicks
• more time for guests on site instead of admin in the background

You notice it especially at weekends, when several groups play back to back. The team no longer has to jump between calendar, emails and sticky notes; one look at the dashboard is enough.

Bonus: SEO, vouchers and FAQ

So that people can actually find the escape room in Villach, we optimized the site for local searches ("Escape Room Villach", "Teambuilding Kärnten", "Geburtstagsidee Villach", i.e. escape room, team building in Carinthia and birthday ideas in Villach). On top of that:

• a dedicated voucher section: buy gift vouchers online and receive them as a PDF by email
• a detailed FAQ page for typical questions in advance (prices, duration, age rating, group size)
• structured content for classic, VR and outdoor missions

Who this kind of setup is especially worthwhile for

Really for any business that sells time slots and manages rooms or resources: escape rooms, indoor playgrounds, padel or tennis courts, trampoline parks, therapy or coaching practices, smaller event venues. Wherever booking, scheduling and overview belong together, a system like this saves time every day.

Feel free to check out the finished project live: teammission.at (opens in a new tab).

Do you also run a business with appointments, rooms or bookings and want to get out of the email and phone chaos? Get in touch with us. We'll build you a website, booking tool and dashboard that work together and genuinely make your day easier.